DHL v Ignatowicz: When Facebook, Workplace Grievances and the Law Collide

An EAT judgment that exposes the uneasy frontier between employee expression, employer control, and the limits of reinstatement

Some cases arrive at the Employment Appeal Tribunal like a slow‑burning fuse. DHL Services Ltd v Ignatowicz [2026] EAT 74 is one of them: a dispute that begins with a frustrated warehouse worker posting his grievance on Facebook and ends with a forensic examination of contributory fault, reinstatement, and the uncomfortable question of how far an employer must tolerate an employee’s public outbursts.


The Case in Context: A Modern Parable of Social Media and Employment Law

The story begins in a familiar place: a worker, disappointed by a failed internal job application, turns to Facebook to vent. But Pawel Ignatowicz’s posts were not the usual gripes. They were sprawling, quasi‑political, sometimes religious, sometimes conspiratorial, and occasionally threatening. One post declared that “capitalist dictatorship is evil and has to be destroyed”; another hoped that God would “destroy [his] enemies”; another warned scammers and “other enemies” that they had “diged the graves for [their] own children.”

The Employment Tribunal (ET) found these posts troubling but ultimately concluded that DHL’s dismissal was unfair. Why? Because the employer’s process was sloppy, the policies unclear, and the investigation superficial. The ET ordered reinstatement and applied only a 10% deduction for contributory conduct.

The EAT, however, took a very different view.


1. The Tribunal’s Errors: A Failure to Grapple With the Real Issues

The EAT’s judgment is, in essence, a polite but firm dismantling of the ET’s reasoning. The ET had treated the case as if it were a simple matter of an employee posting a grievance online. But the EAT emphasised that the posts were not merely reproductions of a grievance—they were embellished with inflammatory language, historical analogies involving massacres, and repeated references to “enemies” being destroyed.

The ET’s first major error was its superficial treatment of contributory conduct. It focused only on the fact that the grievance had been posted publicly, ignoring:

  • the additional inflammatory language (“capitalist dictatorship is evil and has to be destroyed”)
  • the 9 June post invoking God to destroy his enemies
  • the 15 July post warning that enemies had dug “the graves for [their] own children”
  • the August posts threatening to repost everything unless reinstated
  • the later litigation‑related comments comparing managers to Nazis and “satanic bitches”

The EAT held that the ET should have analysed each of these posts separately under the two statutory regimes:

  • s.122(2) ERA (basic award): conduct before dismissal, whether or not known to the employer
  • s.123(6) ERA (compensatory award): conduct that caused or contributed to the dismissal

The ET had done neither properly.


2. Reinstatement: The Tribunal’s Second Major Misstep

Reinstatement is the most intrusive remedy an employer can face. It requires the tribunal to consider:

  1. Does the employee want reinstatement?
  2. Is reinstatement practicable?
  3. If the employee contributed to their dismissal, is reinstatement just?

The ET had treated reinstatement as if it were simply a matter of logistics—could DHL physically put him back in the warehouse? Yes? Then reinstatement is “practicable”.

But the EAT reminded the ET of a crucial principle: practicability is not about logistics; it is about trust and confidence.

The ET had failed to ask the key question:

Does the employer genuinely and rationally believe it can no longer trust the employee?

Given the posts comparing managers to historical mass murderers, invoking divine destruction of enemies, and later calling managers “satanic bitches”, the EAT found it astonishing that the ET had not engaged with the trust issue at all.

The ET had also wrongly treated contributory conduct as relevant only to practicability, rather than to the separate statutory question of whether reinstatement would be just.


3. The EAT’s Core Message: Social Media Misconduct Must Be Taken Seriously

The EAT’s judgment is not a moral condemnation of Ignatowicz. It is a legal correction. It emphasises that:

  • Social media posts are not insulated from employment consequences.
  • Tribunals must analyse each post individually.
  • Threatening, abusive or destabilising language—even if not naming the employer—can legitimately undermine trust.
  • Reinstatement is exceptional, not a default remedy.

The EAT also flagged an issue the ET had ignored entirely: the qualified right to freedom of expression under Article 10 ECHR. This will now have to be considered on remission.


4. The Human Dimension: A Worker in Distress, an Employer Out of Its Depth

One of the striking features of the case is the claimant’s evident distress and disorientation. His posts reference “paranormal occurrences”, conspiracies, and divine intervention. He appears to have been struggling with cybercrime victimisation and mental health issues. The ET was sympathetic to this context.

But sympathy cannot replace legal analysis.

The EAT’s judgment implicitly recognises that employers are not mental‑health professionals. They must make decisions based on workplace safety, reputation, and trust. When an employee publicly posts material that colleagues find frightening or destabilising, the employer’s concerns are not irrational.


5. What Happens Next?

The case is remitted to the same ET, but with a very different task:

  • Reassess contributory conduct properly
  • Reassess reinstatement in light of all posts, including those made during litigation
  • Consider Article 10 freedom of expression
  • Evaluate whether DHL can genuinely and rationally trust the claimant

Given the later posts involving violent imagery and abusive language, the prospects of reinstatement now appear remote.


Conclusion: A Case About Boundaries—Legal, Personal, and Digital

DHL v Ignatowicz is a modern employment‑law parable. It sits at the intersection of:

  • employee free expression
  • employer reputation
  • mental health
  • social media’s porous boundaries
  • the limits of reinstatement as a remedy

The ET had treated the case as a simple unfair dismissal. The EAT recognised it as something more complex: a breakdown of trust fuelled by online behaviour that the employer could not reasonably ignore.

In the end, the judgment is a reminder that employment relationships are built on confidence—and that once confidence is shattered, tribunals cannot simply will it back into existence.

By Pat Harrington

Dancing on the Edge of “Information”: Capeling v TFX Group Ltd [2026] EAT 57

Some cases arrive at the Employment Appeal Tribunal like thunderclaps, reshaping doctrine or unsettling long‑held assumptions. Others arrive quietly, almost modestly, but leave behind a sharper understanding of the law’s boundaries. Capeling v TFX Group Ltd is firmly in the second category: a small case with a precise point, a reminder that whistleblowing protection is not a catch‑all shield but a carefully defined statutory mechanism with limits that matter.

At its heart, this appeal was about a single question: when does a workplace concern cross the line from a vague complaint into a protected disclosure? The answer, as the EAT makes clear, is not when the claimant believes it should — but when the law says it does.


The Story Behind the Appeal

Mrs Capeling had been employed as a National Sales Manager from March to September 2022. Her dismissal was abrupt — immediate, with only a week’s wages in lieu of notice — and justified by the employer as a response to poor performance. She, however, saw a different narrative: one in which she had raised concerns about health and safety, only to be punished for speaking up.

This disclosure, according to the claimant, was a warning that the company lacked written contracts with certain Dispensing Appliance Contractors (DACs), and that this absence was putting patient safety at risk — a risk she suggested might even be deliberately concealed.

She brought claims of automatic unfair dismissal and detriment for making protected disclosures. Three alleged disclosures were put forward, but by the time the case reached the EAT, only one remained in dispute: the so‑called third disclosure.

It sounds dramatic. It sounds like the kind of thing whistleblowing law was designed to protect. But the Tribunal — and later the EAT — were not persuaded.


The Legal Fault Line: “Information” vs. “Allegation”

The Tribunal’s reasoning, upheld on appeal, turned on two deceptively simple points.

1. The claimant did not disclose “information”

The EAT agreed that what the claimant provided was essentially:

  • a factual statement: some DAC contracts are missing, and
  • a broad, unparticularised assertion: this is putting health and safety at risk.

The Tribunal was entitled to conclude that this second part — the health and safety claim — was too general, too unsubstantiated, to amount to “information” under the statutory test

Whistleblowing law draws a line between:

  • information (which can qualify), and
  • allegations (which often do not).

A protected disclosure must convey facts, not just fears. It must tell the employer something concrete, not simply gesture toward a risk.

2. Any belief in a health‑and‑safety link was not reasonable

Even if the claimant genuinely believed that missing contracts endangered patients, the Tribunal found — and the EAT accepted — that this belief was not reasonable for someone in her position, with her knowledge of the business.

This is a crucial point. Whistleblowing protection does not require the worker to be right, but it does require them to be reasonably wrong. A belief that is speculative, unresearched, or disconnected from the worker’s actual role will not suffice.


Why This Case Matters

On the surface, Capeling is a narrow decision. But beneath it lies a broader message about the architecture of whistleblowing law.

1. The law protects disclosures, not anxieties

The claimant’s concern may have been sincere. But sincerity is not the test. The law demands specificity: facts, details, something that can be investigated. A generalised “this could be dangerous” will rarely be enough.

2. Reasonableness is contextual

The Tribunal looked at the claimant’s role, her knowledge, and the nature of the contracts. It concluded that she lacked a reasonable basis for linking missing paperwork to patient harm. This is a reminder that whistleblowing protection is not a free‑floating right — it is tethered to what the worker actually knows and can reasonably infer.

3. The EAT will not rescue weak appeals

The judgment is crisp, almost brisk. The EAT saw no error of law, no misdirection, no misapplication of the statutory test. The appeal was dismissed without ceremony.


The Human Story Beneath the Legal One

What lingers after reading this case is not the legal test — though that is important — but the human texture beneath it.

A worker dismissed abruptly. A belief, perhaps honestly held, that she was raising something important. A sense of injustice that propelled her through the Tribunal and into the EAT. And then the cold clarity of the law: not every workplace concern is a protected disclosure, and not every dismissal following a complaint is whistleblowing retaliation.

There is a melancholy to cases like this. They remind us that employment law is not a moral tribunal; it is a statutory framework with defined thresholds. The claimant may have felt she was doing the right thing. The Tribunal may even have believed she acted in good faith. But good faith alone is not enough.

The law asks:
What did you say?
What did you know?
And was your belief reasonable?

In Capeling, the answers did not meet the statutory bar.


Conclusion: A Small Case with a Sharp Edge

Capeling v TFX Group Ltd will not make headlines. It will not reshape doctrine. But it will sit quietly in the background of future whistleblowing cases, reminding lawyers and claimants alike that:

  • vague assertions are not disclosures,
  • belief must be grounded in reason, and
  • the law protects information, not speculation.

It is a case about boundaries — the boundary between concern and disclosure, between belief and reasonable belief, between dismissal and protected dismissal. And like all boundary cases, it sharpens the edges of the law.

By Pat Harrington

Court Decision: Volunteers Are Not Workers Under Employment Law

Royal Mencap Society v Tomlinson‑Blake [2021] UKSC 8

This case confirms that a volunteer with no contractual obligation to perform work is not a worker under the Employment Rights Act 1996. The absence of mutuality of obligation and the purely voluntary nature of the arrangement were decisive.  

Overview

This case sits at the intersection of care work, low‑paid labour, and the legal architecture that distinguishes work from service. It is a reminder that the law’s categories—worker, employee, volunteer—are not moral judgments but contractual ones. The courts were asked to decide whether a volunteer who attended a callout, despite having no obligation to do so, could be treated as a worker and therefore entitled to statutory rights.

The answer, delivered with the cool precision of appellate reasoning, was no. The absence of mutuality of obligation—no duty to attend, no duty to offer work—meant the relationship never crossed the threshold into worker status.  

Facts

Mr Groom volunteered with the Croydon Relief Organisation (CRO), assisting vulnerable service users and occasionally attending callouts. The CRO handbook set expectations of professionalism and attendance, but crucially, it did not bind him contractually. He received reimbursement of travel expenses only—no wages, no honorarium, no retainer.

In 2016 he attended a callout and later claimed he was a worker under the Employment Rights Act 1996, seeking unpaid wages and holiday pay. The Supreme Court, drawing on the principles articulated in Uber BV v Aslam, emphasised that worker status requires:

• Personal service, and

• Mutuality of obligation—the employer must be obliged to offer work, and the individual obliged to perform it.

Neither existed here. The handbook was not a contract, and the reimbursement of expenses did not create legal obligations.  lawcases.net

Judgment

The Supreme Court held that Mr Groom was not a worker. The Court of Appeal’s rejection of his claim was upheld. The reasoning aligned with the broader jurisprudence: voluntarism, without contractual underpinning, does not morph into employment merely because the volunteer behaves responsibly or attends when asked.  

The Court reaffirmed that:

• A volunteer’s attendance, even if regular or reliable, does not create mutuality of obligation.

• Reimbursement of expenses is not remuneration.

• A handbook expressing expectations does not constitute a binding contract.

This approach mirrors the logic in Uber BV v Aslam, where the Supreme Court stressed that worker status is grounded in the reality of contractual obligations, not the appearance of structured activity.  

Comment

There is a quiet melancholy to cases like this. They expose the gap between the moral value of care and the legal value of labour. Mr Groom stepped forward to help someone in distress—a gesture of civic solidarity. Yet the law, with its insistence on contractual formality, treats that gesture as outside the sphere of employment protection.

This is not a failure of compassion but a structural choice: employment rights attach to obligations, not goodwill. The courts are wary of expanding worker status in ways that might chill voluntary organisations or blur the line between paid and unpaid service.

Still, the case invites a broader reflection. In sectors where volunteers perform roles indistinguishable from paid staff, the boundary between altruism and labour becomes ethically fraught. The law resolves the question by looking for mutuality of obligation. Society may wish for something more generous.

By Pat Harrington

Procedural Fairness in Employee Dismissals: Kisheva Case

The Unfair Dismissal of a Door Supervisor and the Collapse of Procedural Fairness

Overview

The dismissal of Ms Yovka Kisheva, a door supervisor employed by Secure Frontline Services Ltd (SFS), is now formally recorded in the law reports as Kisheva v Secure Frontline Services Ltd [2025] EAT 194. It is a case that exposes how a routine shift‑management misunderstanding can metastasise into a finding of gross misconduct when an employer abandons the basic architecture of fairness.

Both the Employment Tribunal (ET) and the Employment Appeal Tribunal (EAT) condemned the employer’s approach as procedurally barren, factually untested, and legally indefensible. The EAT’s judgment is particularly stark: the employer operated with an “absence of any proper procedure”, a phrase that should ring in the ears of every HR manager and security‑sector operator.

Factual Background

On the day in question, Kisheva left her shift early, having informed the on‑site manager. SFS Security later alleged that she had failed to notify head office, treating this as a gross misconduct breach.

Rather than establishing what actually happened, the employer constructed a disciplinary case around assumption and suspicion. The investigation included an extraordinary and irrelevant step: polling her son’s email account to check for communications. This was not only disproportionate but also detached from the alleged misconduct.

Kisheva appealed internally. The appeal was dismissed. She brought a claim for unfair dismissal.

Tribunal Findings

Employment Tribunal

The ET found the dismissal unfair on three principal grounds:

• No reasonable investigation — The employer never clarified whether the on‑site manager had authority to approve her departure, nor what the reporting procedure required in practice.

• Procedural irregularities — The process was muddled, inconsistent, and unsupported by evidence. The email‑polling episode was singled out as particularly inappropriate.

• Disproportionate sanction — Even if there had been a communication lapse, gross misconduct was an excessive and unreasonable response.

Employment Appeal Tribunal — Kisheva v Secure Frontline Services Ltd [2025] EAT 194

The EAT upheld the ET’s decision. Judge Barklem emphasised:

• the absence of any proper procedure,

• the employer’s failure to establish a reasonable belief based on a reasonable investigation,

• and the lack of any rational basis for treating the incident as gross misconduct.

The EAT’s judgment now stands as a clear authority on the limits of managerial discretion in the security sector.

Why This Case Matters

This case is a reminder that gross misconduct is not a managerial shortcut. It requires:

• a clear rule,

• a clear breach,

• a proportionate response,

• and a procedurally sound investigation.

SFS Security failed on all four.

The case also exposes a broader cultural problem: when employers treat administrative expectations as if they were disciplinary tripwires, workers become vulnerable to arbitrary sanction. The law insists that employers ask questions before drawing conclusions, and that they test their assumptions rather than act on them.

For unions, advocates, and workers, the lesson is simple: procedure is protection.

Commentary

What makes Kisheva so instructive is its ordinariness. A worker left early with permission. The employer assumed wrongdoing, built a case around that assumption, and imposed the harshest sanction available. The Tribunal’s response was proportionate: you cannot dismiss first and investigate later.

The EAT’s criticism of the employer’s “absence of any proper procedure” is a warning to the industry. Security work often involves fragmented communication, lone working, and multiple reporting lines. Employers must adapt their procedures to that reality rather than punish workers for navigating it.

This case should be used in training for managers, union reps, and HR practitioners as a model of how not to conduct a disciplinary process.

By Patrick Harrington

When “Following the Process” Isn’t Enough: Lessons from Taylor v Sainsbury’s Supermarkets Ltd

There are tribunal cases that feel like technical disputes about procedure.
And then there are cases like Taylor v Sainsbury’s Supermarkets Ltd — cases that expose the gap between what an organisation thinks it is doing and what an employee is actually experiencing.

A disabled employee.
A supermarket chain.
An absence policy.

And a reminder that the law cares far less about tidy paperwork than it does about lived reality.

The Employee Behind the Case

Mr Taylor worked for Sainsbury’s and lived with ankylosing spondylitis, a long‑term inflammatory condition that can cause severe pain, stiffness and fatigue. It is a condition that fluctuates, and like many disabilities, it doesn’t map neatly onto rigid attendance expectations.

He raised concerns about:

  • how his absence management was handled
  • how working hours were allocated
  • how reasonable adjustments were considered, implemented, and reviewed

On paper, everything looked reassuringly compliant.

✔ Occupational health referrals
✔ Adjustments discussed
✔ Policies in place

But tribunals don’t judge organisations on the neatness of their documentation.
They judge them on what actually happened.

And that’s where this case becomes instructive.


Where Things Began to Fray

1. Absence Triggers Applied Without Flexibility

Sainsbury’s had a standard absence policy with trigger points.
Nothing unusual there.

But Mr Taylor’s condition meant he was more likely to hit those triggers — not because of misconduct, but because of disability‑related flare‑ups.

The tribunal examined not the existence of the policy, but the rigidity with which it was applied.
A trigger point that is neutral on its face can become discriminatory in practice if managers fail to adjust it for someone whose disability makes absence more likely.

This is where many employers stumble:
they treat “consistency” as fairness, when the law requires individualisation.

2. Adjustments Discussed… But Not Embedded

The organisation did discuss adjustments.
But discussion is not the same as implementation.
And implementation is not the same as ongoing review.

The tribunal looked closely at:

  • whether adjustments were actually put in place
  • whether they were maintained
  • whether managers understood them
  • whether they were revisited when circumstances changed

A reasonable adjustment is not a one‑off event.
It is a living commitment.

3. Working Hours Expectations That Didn’t Reflect Reality

Mr Taylor’s condition affected his stamina and mobility.
Yet expectations around shift patterns and duties did not always reflect the limitations identified by occupational health.

This is a common organisational blind spot:
the gap between what HR agrees, what OH recommends, and what frontline managers actually do on the shop floor.

The tribunal paid attention to that gap.

The Legal Test Employers Forget

One of the most common refrains in tribunal litigation is:

“We followed the process.”

But that is not the legal test.

The tribunal asks two questions:

  1. Did the employee face a disadvantage because of their disability?
  2. Did the employer take reasonable steps to remove or reduce that disadvantage?

Policies are written for the average employee.
Disability law requires employers to think beyond the average.

And that is where Sainsbury’s fell short.

Why This Case Matters

This case is not about bad faith.
It’s about rigidity — the quiet, procedural kind that creeps in when managers are under pressure, when policies are treated as scripts, and when “consistency” becomes a shield against Here’s a version that keeps the spine of the original but reframes it through that Patrick‑style, morally attentive lens — weighing the lessons for both sides of the employment relationship, and foregrounding judgement as a shared, legally consequential practice.

The biggest HR risks rarely come from having the wrong policy.
They come from applying the right policy as if people were identical units on a spreadsheet.

Absence triggers.
Bonus schemes.
Working‑hours expectations.
Return‑to‑work interviews.
Performance metrics.

On paper, these are neutral tools.
In practice, they can quietly — and sometimes catastrophically — disadvantage disabled employees when managers apply them without curiosity, flexibility or context.

From the employee’s side, the lesson is stark:
you can be doing everything “right” and still find yourself penalised by systems designed for an imaginary average worker.
Knowing your rights, flagging barriers early, and documenting the adjustments you need isn’t self‑advocacy as a favour to HR — it’s self‑protection in a landscape where the burden of explanation too often falls on the person already carrying the weight.

From the employer’s side, the message is even clearer:
the organisations that avoid tribunals aren’t the ones with the thickest policy binders.
They’re the ones with leaders who understand when the rules require:

judgement
nuance
humanity
and the courage to deviate from the script

Because good HR has never been about paperwork.
It’s about the quality of decision‑making in the moments where the policy doesn’t quite fit the person in front of you.

And cases like Taylor v Sainsbury’s underline something many leaders still treat as optional:
judgement is not a soft skill.
It is a legal requirement — one that protects employees from harm and employers from the consequences of their own rigidity.

In other words: the law expects humanity.
And so should we.

By Pat Harrington

Whistleblowing at Work: What This Month’s Cases Tell Us About Power, Protection and the Limits of the Law

From post‑employment retaliation to managers hiding behind “innocent” decision‑makers, this month’s whistleblowing judgments reveal a legal landscape still struggling to keep pace with the realities workers face. These cases show how employers manoeuvre, how tribunals interpret the law, and why collective strength remains the surest protection for anyone who speaks up.


Introduction

Whistleblowing law in Britain has always been a patchwork: some protections strong in theory, others riddled with loopholes, and all of it dependent on tribunals willing to look beneath the surface of an employer’s story. The latest run of cases shows just how contested this terrain remains. Workers continue to face retaliation long after their employment ends; managers can escape liability by hiding behind “innocent” decision‑makers; and the courts themselves are split on how far whistleblowing detriment law should stretch.

Below is a worker‑centred breakdown of the key cases — what happened, what the courts decided, and what it means for anyone who raises concerns in the workplace.


Case Summaries

1. Post‑employment retaliation still counts: Day v Lewisham & Greenwich NHS Trust

This case confirms something workers have long known: retaliation doesn’t stop just because your employment does. Dr Day argued that statements the Trust made after settling an earlier whistleblowing case amounted to detriment. The tribunal initially said post‑employment acts weren’t covered — but the Employment Appeal Tribunal disagreed.

The EAT held that post‑employment detriments can fall within s.47B ERA when they’re closely tied to the employment relationship. As the document puts it, the statements were made “in the context of earlier tribunal proceedings about disclosures made during Dr Day’s employment” .

However, the Trust ultimately escaped liability because the tribunal found the statements weren’t materially influenced by his disclosures, but by “media scrutiny” and a desire to defend itself.

Worker takeaway:
Protection doesn’t end when the job does — but employers will still argue their motives were “something else.”


2. Persisting after an investigation can undermine protection: Argence‑Lafon v Ark Syndicate Management

Here, the worker raised concerns about a potentially fraudulent claim. After a full investigation found no fraud, he continued to accuse the company of wrongdoing. The tribunal held that his later statements were no longer protected because it was no longer “reasonable” for him to hold that belief.

He was dismissed for refusing a PIP and for continuing to allege fraud. The EAT agreed the dismissal wasn’t automatically unfair for whistleblowing — it was his behaviour, not the disclosures, that drove the decision.

But the tribunal had failed to consider whether the dismissal was unfair on ordinary grounds, especially the role of the appeal process. That part was sent back.

Worker takeaway:
Employers often weaponise “reasonableness” to shut down continued concerns. And once a PIP enters the picture, the narrative shifts fast.


3. The limits of Jhuti: decision‑makers vs manipulators in Henderson v GCRM

This case tackles a recurring problem: what happens when the person who fires you doesn’t know about your protected disclosures, but the manager feeding them information does?

The tribunal originally found the decision‑maker (R3) liable for detriment by dismissal, imputing the whistleblowing‑related motive of R2 (the line manager). The EAT said this was wrong. The Jhuti principle — looking behind the decision‑maker’s stated reason — applies to automatic unfair dismissal, not to detriment claims.

Applying Jhuti here would create “potentially unlimited liability on an innocent party” .

The s103A dismissal claim was sent back for reconsideration, but the detriment findings were overturned.

Worker takeaway:
Managers who manipulate processes may escape detriment liability unless the dismissal claim itself succeeds. The law still struggles to capture behind‑the‑scenes retaliation.


4. Dismissal can be a detriment: Rice v Wicked Vision & Barton Turns v Treadwell

These joined appeals deal with a long‑running legal contradiction: can a worker bring a detriment claim based on the dismissal itself?

The Court of Appeal said yes — not because it agreed with the earlier Osipov decision, but because it was bound by it. As the summary puts it, “It is plainly unsatisfactory that the construction of this legislation has now produced conflicting decisions at three levels of court” .

Both workers were allowed to proceed with detriment claims based on dismissal by co‑workers, with employers potentially liable via vicarious liability.

Worker takeaway:
The law is messy, contradictory and ripe for reform — but for now, workers can pursue detriment claims even where the detriment is dismissal.


5. Secondment isn’t employment: Bank of Africa v Hassani

This case is a reminder that employers will use technicalities to avoid responsibility. The worker was employed by BCME but seconded to the Bank of Africa. The tribunal wrongly found her employment had transferred, making the Bank liable for dismissal and detriment.

The EAT overturned this. The secondment agreement was clear: she remained employed by BCME. That meant:

  • The Bank couldn’t be liable for unfair dismissal.
  • Detriment claims needed proper analysis under s.43K ERA (extended definition of worker), which the tribunal hadn’t done.
  • The tribunal also wrongly treated all respondents as jointly responsible — a “composite approach” the law doesn’t allow.

Worker takeaway:
Seconded workers fall into a legal grey zone. Employers exploit that ambiguity, and tribunals often get it wrong.


Conclusion

Across these cases, a pattern emerges: whistleblowing law remains a battleground where employers test the limits, tribunals disagree, and workers are left navigating a system that often feels designed to trip them up. Whether it’s post‑employment retaliation, managerial manipulation, or technical arguments about employment status, the message is clear — legal protection is only ever part of the story.

Solidarity, collective action and union support remain the real safeguards for workers who speak up. The law may shift, but our responsibility to defend each other does not.

By Pat Harrington

EAT Ruling: Legal Responsibilities After Employee Transfers

This is about power and fairness at work. When staff transfer under TUPE, employers can’t shrug off pay gaps that fall along racial lines. The recent EAT decision in Mr Alpha Anne & Others v Great Ormond Street Hospital makes that plain: once the employer becomes you, you own the problem — and you must justify any unequal treatment quickly or face liability.


What happened in plain terms

  • Who: Cleaners at Great Ormond Street Hospital who transferred from a contractor (OCS) to the Trust under TUPE.
  • What: They were paid the London Living Wage under OCS, while comparable directly employed NHS staff were on higher Agenda for Change (AfC) rates. Most transferred staff were from BAME backgrounds; most directly employed comparators were white.
  • Claim: The transferred workers said the Trust’s failure to put them on AfC pay amounted to indirect race discrimination.
  • Outcome: The EAT split the claim. Pre‑transfer complaints failed; post‑transfer complaints succeeded.

Why the pre‑transfer claims failed

Before the transfer the workers were employed by OCS. The EAT followed established law that a client cannot normally be sued for pay set by an independent contractor, even if the client has influence. The Trust had not actively prevented OCS from paying more, so it was not responsible for pay decisions made while OCS was the employer. Bottom line: responsibility follows the employment contract — not the service relationship.


Why the post‑transfer claims succeeded

The moment the Trust became the employer, the legal picture changed. From the transfer date the Trust was responsible for the transferred workers’ terms and conditions. The EAT found the continued pay gap after transfer did amount to indirect discrimination because:

  • The pay disparity disproportionately affected workers from a protected racial group; and
  • The Trust failed to show that delaying equalisation was a proportionate means of achieving a legitimate aim.

The court said the Trust should have moved to equal pay on or shortly after the transfer. A delay needed a strong, justifiable reason — which the Trust did not provide.


TUPE, harmonisation and variation clauses

TUPE normally prevents employers from imposing changes to terms and conditions simply to harmonise pay. But there’s an important exception: valid contractual variation clauses. If a transferring contract contains a lawful clause allowing reasonable changes, those changes can be implemented after transfer without breaching TUPE. In this case, the Claimants’ contracts included such a clause, so harmonisation to AfC rates was legally possible.

Practical rule: check the transferring contracts. If they permit reasonable variations, harmonisation may be lawful — but it still must not produce or perpetuate unlawful discrimination.


Practical implications for employers and unions

This decision forces employers to act proactively when staff transfer in under TUPE. The practical steps are straightforward but urgent:

  • Audit pay and terms: Compare the terms of incoming staff with existing employees in the same roles.
  • Check demographics: Identify whether any pay or terms disparity disproportionately affects a protected group.
  • Assess justification: If disparities exist, decide whether delaying or refusing harmonisation can be justified as a proportionate means of achieving a legitimate aim. Be ready to prove it.
  • Review contracts: Look for valid variation clauses in transferring contracts that might lawfully permit harmonisation.
  • Document decisions: Keep clear records of the analysis and the reasons for any delay or differential treatment.
  • Get advice early: Where disparities are identified during due diligence, seek legal and equality advice before the transfer completes.

Employers often lack reliable demographic data. That’s a practical barrier — but it’s not an excuse. If you can’t show the disparity isn’t discriminatory, the law will treat unexplained disparities as suspect.


What this means for organising and collective action

This ruling hands a clear tool to workers and unions: transfers are a moment to press for equality. When a contractor’s workforce moves in-house, that’s the time to demand parity — not months later. Unions should:

  • Push for full transparency in pre‑transfer due diligence.
  • Use the transfer window to press for immediate harmonisation where pay gaps track protected characteristics.
  • Hold employers to account for any delay and demand written, proportionate justifications.
  • Support members to gather evidence of disparate impact and to raise claims where employers fail to act.

Conclusion and clear next steps

If you’re an employer: don’t wait. Audit, document, justify, and where necessary equalise — quickly. The cost of delay is legal exposure and damaged trust.

If you’re a worker or union organiser: treat TUPE transfers as a frontline for equality. Demand parity at the point of transfer. If employers stall, organise — assemblies, petitions, and legal challenge are all tools to force action.

This case is a reminder: when workers move, responsibility moves with them. Employers who ignore that responsibility will be held to account. Workers who organise around it can win real, immediate change.

By Patrick Harrington

Recent Employment Appeal Tribunal Cases: Summaries & Lessons for Trade Unionists

629 words, 3 minutes read time.

Understanding recent appellate judgments helps unions guide members through pitfalls in whistleblowing, dismissal and harassment claims. Below are three case snapshots, each followed by practical take-aways for shop stewards, legal officers and member advocates.

Savva v Leather Inside Out (in liquidation) & Others [2025] EAT 96

Antony Savva worked for a charity now in liquidation and brought three successive claims alleging detrimental treatment and unfair dismissal for making protected disclosures. The Employment Tribunal struck out many complaints as out of time, imposed a deposit order on others, and ultimately found no qualifying disclosures. On appeal, the EAT:

  • Upheld the tribunal’s time-limit and strike-out decisions in large part, confirming the strict application of the 3-month deadline and the proper use of “series of similar acts” to bundle late allegations.
  • Quashed the deposit order for one group of complaints.
  • Found errors in the tribunal’s merits judgment by omitting one claim and misunderstanding whether certain disclosures and subsequent detriments had been established. Those merits issues were remitted to a fresh tribunal.

Lessons for trade unionists

  • Whistleblowing claims must be lodged promptly; the “series of similar acts” exception can only rescue genuinely linked events, not disconnected incidents.
  • Deposit orders can be challenged – they’re not an automatic barrier to redress.
  • Scrutinise tribunal decisions for omitted complaints or misapplied definitions of protected disclosure; timely appeals preserve members’ rights to a full merits hearing.

Marshall v McPherson Limited [2025] EAT 100

James Marshall, an HGV driver delivering spent grain to a bio-plant, resigned after a night-shift colleague was sent to “shadow” him without warning. He said changes to plant processes, constant pressure to refill hoppers and past safety incidents amounted to a fundamental breach of trust and confidence. The tribunal dismissed his constructive dismissal claim, applying the “last straw” test too narrowly. On appeal, Lady Haldane found that:

  • The tribunal misdirected itself by requiring the final incident itself to be repudiatory before it could revive earlier, accumulative breaches.
  • This legal misdirection went to the heart of the case and undermined confidence in the original decision.
  • The matter was therefore remitted for rehearing before a fresh tribunal.

Lessons for trade unionists

  • In constructive dismissal cases, emphasise the cumulative impact of managerial failings, not only the final act.
  • Ensure tribunal self-directions accurately reflect authorities like Omilaju and Kaur on “last straw.”
  • Where legal misdirection is apparent, push for appellate review and, if necessary, a fresh hearing to safeguard members’ claims.

Logo v Payone GmbH & Others [2025] EAT 95

Mr Logo, a Black British accounts manager, complained of three acts of race harassment: a colleague in blackface at a Christmas party (2016), a racist joke at a dinner (2019) and a “Pure Blonde” beer advert circulated on WhatsApp (2020). The tribunal accepted the first two as harassment by effect but refused time-extensions, and found no race-related link in the beer advert. Judge Tayler held that:

  • The tribunal had erred in refusing to extend time without properly weighing prejudice to the claimant and imposing an unrequired “convincing explanation” test.
  • The advert of a white-blonde utopia was obviously “related to” race, and the tribunal should have assessed its effect on the claimant’s dignity rather than focusing on the poster’s intent.
  • Those issues were remitted for redetermination.

Lessons for trade unionists

  • Advise members to lodge harassment claims promptly, but press tribunals to exercise their wide “just and equitable” discretion when delays occur.
  • Harassment “related to” a protected characteristic does not require bad intent – focus on the context and the complainant’s perception.
  • Preserve contemporaneous evidence (photos of blackface, screen-captures of messages, emails requesting extensions) to counter tribunal scepticism on credibility or prejudice.

By tracking how the EAT applies time limits, cumulative breach principles and harassment tests, union advocates can spot early warning signs, frame stronger claims and marshal the right authorities when representing members.

By Pat Harrington

Key Employment Law Cases of 2024 in the UK

1,315 words, 7 minutes read time.

2024 has been a significant year for employment law in the UK. Key cases have shaped the landscape for workers and their rights. This review explores the benefits and disadvantages of these rulings, focusing on their impact on employees.

Uber BV v Aslam and Others

The ongoing gig economy debate saw another important development this year. The Supreme Court reaffirmed its decision that Uber drivers are workers, not independent contractors. This classification grants them entitlements such as minimum wage, holiday pay, and protection against discrimination.

Benefits: This ruling strengthens the rights of gig workers, offering them a safety net. For Uber drivers, it means better financial stability and fairer treatment.

Disadvantages: Some drivers expressed concern over losing flexibility. Uber responded by adjusting its app policies, which some say makes their work more rigid. The ruling could also push gig companies to automate roles, potentially reducing opportunities.

Forstater v CGD Europe

Maya Forstater’s case clarified protections for workers with gender-critical beliefs. The Employment Appeal Tribunal ruled that her beliefs fall under the Equality Act 2010.

Benefits: Employees can now feel more secure expressing lawful beliefs without fear of unfair dismissal. This case sets a precedent for freedom of thought in the workplace.

Disadvantages: Critics argue that this could create conflicts at work. Employers may struggle to balance the rights of different groups.

Kostal UK Ltd v Dunkley

This case examined collective bargaining rights. Kostal attempted to bypass union negotiations by offering deals directly to employees. The Supreme Court ruled this unlawful.

Benefits: This decision strengthens collective bargaining. It ensures that unions cannot be undermined by direct offers from employers.

Disadvantages: Some argue this could delay agreements in urgent situations. Employers might also view unions less favourably, impacting industrial relations.

Higgs v Farmor’s School

Kristie Higgs was dismissed for social media posts opposing LGBT+ education policies. The Court of Appeal ruled her dismissal lawful, citing reputational risk to the school.

Judgment Date: 16 June 2023 (Employment Appeal Tribunal); heard by the Court of Appeal on 2-3 October 2024)

Benefits: This case underscores the importance of considering workplace culture and public perception. It highlights the need for clear social media policies.

Disadvantages: Some employees feel this limits their freedom of expression. The case raises questions about where personal beliefs intersect with professional responsibilities.

Mercer v Alternative Future Group

This case addressed the right to trade union representation. A care worker faced disciplinary action without union representation. The Employment Tribunal ruled in her favour.

Benefits: The ruling reaffirms the importance of union representation. It empowers workers to seek support during disputes.

Disadvantages: Employers may view unionised staff as more challenging. This could impact hiring decisions or workplace dynamics.

Secretary of State for Business and Trade v Mercer

Judgment Date: 17 April 2024

The Supreme Court decided that under current legislation, workers have no protection against being subjected to a detriment for taking part in industrial action. As a result, the legislation was held incompatible with Article 11 of the European Convention on Human Rights (right to freedom of association).

Benefits: This case highlights gaps in protection for striking workers and signals a need for legislative reform.

Disadvantages: Until laws are updated, workers may feel vulnerable when engaging in industrial action.

Rentokil Initial UK Ltd v Miller

Judgment Date: 2024

An employer was found to have failed in its duty to make reasonable adjustments by not offering a disabled employee a trial period in a different role, when he was no longer able to continue in his original role due to the effects of his disability.

Benefits: This case reinforces the duty of employers to provide reasonable adjustments, ensuring fair treatment for disabled employees.

Disadvantages: Employers may find it challenging to accommodate such adjustments, especially in smaller organisations.

Individual Liability for Discrimination – Baldwin v Cleves School

Judgment Date: 2024

The EAT decided that when an employer was held vicariously liable for the discriminatory acts of two employees, who were both named as respondents in the claim, those individuals were also personally liable for the discrimination.

Benefits: This decision holds individuals accountable for discriminatory acts, promoting personal responsibility.

Disadvantages: It may increase workplace tensions and lead to additional legal disputes involving individual employees.

Detriment After Whistleblowing – First Greater Western Ltd v Moussa

Judgment Date: 2024

The EAT held that the employer had victimised the employee and subjected him to a detriment (by subjecting him to disciplinary proceedings) for making protected disclosures six years previously.

Benefits: This case underscores the long-term protections available for whistleblowers, encouraging transparency.

Disadvantages: Employers may face difficulties addressing historical issues related to whistleblowing.

National Minimum Wage and Travel Time – Taylors Service Ltd v HMRC

Judgment Date: 2024

The EAT held that time spent travelling to and from clients’ premises, sometimes for up to eight hours per day, was not considered ‘time work’ under the NMW Regulations, meaning workers were not entitled to be paid the NMW for this time.

Benefits: Provides clarity on the interpretation of the NMW Regulations for employers.

Disadvantages: Workers who spend significant time travelling may feel undervalued and underpaid.

Indirect Discrimination: British Airways plc v Rollett and Others

Judgment Date: 26 May 2024

The EAT confirmed that claimants who do not share a relevant protected characteristic, but who share the same disadvantage as those with that protected characteristic, are entitled to bring a claim for indirect discrimination.

Benefits: This ruling broadens the scope of indirect discrimination claims, promoting fairness for all employees.

Disadvantages: It may increase the complexity of managing workplace policies and adjustments.

Dismissal and Re-engagement – Tesco Stores Ltd v USDAW

Judgment Date: 15 June 2024

The Supreme Court upheld an injunction to prevent Tesco from ‘firing and rehiring’ a group of employees in order to remove a contractual entitlement to enhanced pay. The Court decided that as the payment was a ‘permanent’ entitlement, Tesco could not terminate the employees’ contracts with the purpose of removing it.

Benefits: This case affirms protections for long-standing contractual entitlements, boosting worker security.

Disadvantages: Employers may find it harder to adjust contracts in response to business needs.

Sex-Related Harassment – British Bung Manufacturing Company Ltd v Finn

Judgment Date: 15 November 2024

An offensive comment made about a man’s baldness by a colleague amounted to sex-related harassment, since it was inherently related to the claimant’s sex.

Benefits: This case sets a precedent for recognising less obvious forms of harassment, improving workplace respect.

Disadvantages: It may lead to heightened sensitivity and potential conflicts in some workplaces.

Pre-Termination Negotiations – Gallagher v McKinnon’s Auto and Tyres Ltd

Judgment Date: 2024

The employer, who told an employee during a ‘pre-termination negotiation’ that a formal redundancy process would be commenced if he did not accept an enhanced redundancy package, had not behaved ‘improperly’ or placed undue pressure on the employee.

Benefits: This case provides clarity on what constitutes improper behaviour during pre-termination negotiations.

Disadvantages: Employees may feel coerced even if legal thresholds for impropriety are not met.

Redundancy Consultation – De Bank Haycocks v ADP RPO UK Ltd

Judgment Date: 2024

The Court of Appeal decided that for small-scale redundancies (affecting fewer than 20 employees), it is not a requirement for employers to conduct general workforce consultation in addition to individual consultation. Consultation must take place at a ‘formative stage’ but this does not have to happen at workforce level.

Benefits: Clarifies the requirements for consultation in small-scale redundancies, reducing administrative burdens on employers.

Disadvantages: Workers may feel less represented in redundancy processes.

Looking Ahead

These cases show a complex picture. Some rulings empower workers, offering greater rights and protections. Others highlight tensions between individual beliefs and collective workplace harmony.

The balance between employer needs and worker rights remains delicate. For workers, being informed is key. Understanding these cases equips them to better advocate for their rights. At Solidarity, we continue to fight for fair treatment for all. 2024 has proven that vigilance and unity are as important as ever.

By Pat Harrington

The Case of Bailey v Stonewall Equality Limited and Others: A Landmark Decision on Belief Discrimination

846 words, 4 minutes read time.

In the landmark case of Bailey v Stonewall Equality Limited and others, the Employment Appeal Tribunal delivered a significant judgment that has implications for employment law and the protection of beliefs within the workplace. The case revolved around Ms. Allison Bailey’s claim that she faced discrimination due to her gender-critical beliefs, which she argued were protected under the Equality Act 2010.

Bailey’s beliefs included the view that Stonewall’s advocacy for gender self-identity was harmful to women’s rights and lesbian same-sex orientation. The Employment Tribunal applied the Grainger test and ruled that her beliefs were indeed protected.

In the most recent development, the Employment Appeal Tribunal upheld the first decision, reinforcing the protection of gender-critical beliefs under the Equality Act.

The tribunal’s judgment addressed complex issues surrounding the interpretation of the Equality Act, particularly about philosophical beliefs. It highlighted the need for employers to carefully consider the rights of employees to hold and express beliefs, even when those beliefs are controversial or at odds with the views of others within the organization.

The implications of the Bailey v Stonewall Equality Limited case are quite significant for future disputes involving philosophical beliefs and workplace discrimination:

Protection of Philosophical Beliefs: The case reinforces that “gender-critical” beliefs are protected under the Equality Act. This means that individuals holding such beliefs are entitled to protection from discrimination and victimization in the workplace.
Employer Policies and Training: Employers need to review their policies and training programs to make sure they do not inadvertently discriminate against employees with protected beliefs. This includes balancing the rights of individuals with different beliefs and making sure an inclusive environment is created for all.
Legal Precedent: The case sets a legal precedent that influences future tribunal decisions. It highlights the importance of the Grainger test in determining whether a belief qualifies for protection under the Equality Act.
Impact on Advocacy Groups: Advocacy groups like Stonewall need to consider how their policies and actions are perceived and make sure they do not conflict with the rights of individuals holding protected beliefs.
Workplace Dynamics: The case will lead to increased awareness and sensitivity around issues of belief and identity in the workplace, encouraging more open dialogue and understanding among employees.

The implications of the Bailey v Stonewall Equality Limited case and her employer are quite significant for future disputes involving philosophical beliefs and workplace discrimination:

Protection of Philosophical Beliefs: The case reinforces that “gender-critical” beliefs are protected under the Equality Act. This means that individuals holding such beliefs are entitled to protection from discrimination and victimization in the workplace.
Employer Policies and Training: Employers need to review their policies and training programs to make sure they do not inadvertently discriminate against employees with protected beliefs. This includes balancing the rights of individuals with different beliefs and making sure an inclusive environment is created for all.
Legal Precedent: The case sets a legal precedent that will influence future tribunal decisions. It highlights the importance of the Grainger test in determining whether a belief qualifies for protection under the Equality Act.
Impact on Advocacy Groups: Advocacy groups like Stonewall need to consider how their policies and actions are perceived and make sure they do not conflict with the rights of individuals holding protected beliefs.
Workplace Dynamics: The case will lead to increased awareness and sensitivity around issues of belief and identity in the workplace, encouraging more open dialogue and understanding among employees.

In this case, Bailey, a tenant of GCC, had tweeted views critical of Stonewall’s stance on trans rights. Stonewall and others complained to GCC, prompting an investigation. The tribunal found that GCC’s actions were discriminatory against Bailey’s gender critical beliefs. But Bailey’s appeal against Stonewall was dismissed because:

1. Causation Requirement: The EAT found that GCC made the final decision to discriminate, independent of Stonewall’s complaint.
2. Fairness and Reasonableness: It would not be fair or reasonable to hold Stonewall liable for GCC’s discriminatory actions, even though Stonewall’s complaint initiated the process.

So, the EAT determined that the responsibility for the discriminatory outcome rested solely with GCC.

Bailey was awarded £22,000 in the discrimination case.

For those interested in delving deeper into the details of the case and its implications, the full judgment is available for public review. It provides a comprehensive analysis of the arguments presented and the legal reasoning behind the tribunal’s decision. This case is a must-read for legal professionals, employers, and employees alike, as it offers valuable insights into the complexities of belief discrimination and the application of the Equality Act in real-world scenarios.

The Bailey v Stonewall Equality Limited case is a testament to the dynamic nature of employment law and its responsiveness to the changing societal landscape. It is a clear sign that the courts are willing to engage with difficult questions about belief, identity, and the rights of individuals within the workplace. As society continues to grapple with these issues, the legal system will play a crucial role in defining the boundaries of acceptable belief and expression in professional settings.

You can read the full EAT decision here

By Pat Harrington